Last updated: 30 October 2026.
This policy explains how Orqen ("we", "us") handles personal information when you visit orqen.si, talk to Orqen on the website, or get in touch with us. If you have any questions, email hello@orqen.si.
What we collect
- Messages you send to Orqen on the website. When you use the Talk to Orqen assistant, the messages you type are processed so the assistant can reply. Please do not share sensitive personal information in the chat.
- Details you give us when you book a call or email us, such as your name, company, work email and a description of your business problem.
- Basic technical information that any website receives, such as your browser type and the pages you visit, used to keep the site working and secure.
How we use it
- To answer your questions and show you how we could help.
- To arrange and prepare for a discovery call, and to send you a proposal if you ask for one.
- To keep the website secure and working properly.
We do not sell your personal information, and we do not use it for advertising.
Who processes it
We use trusted service providers to run this website and the assistant, including our hosting provider and an AI service provider that processes chat messages to generate replies. They process information only on our instructions and under their business data terms.
How long we keep it
Chat messages are used to generate replies and are not stored in a customer database by us. Enquiries and emails are kept for as long as needed to respond and to manage any work together, and then deleted.
Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to how we use it. Email hello@orqen.si and we will help. You also have the right to complain to your local data protection authority.
Changes
If we change this policy we will update this page and the date above.