E-commerce

Sell more, support less.

For online shops and brands, every order creates questions, updates and admin. We automate support, order operations, reviews and reporting so you can focus on product and growth.

Where it goes wrong today.

What we hear most often from e-commerce owners.

Where is my order, all day

Support time disappears into the same handful of questions.

Returns and refunds are manual

Each one needs several systems and a lot of copying.

Stock surprises

Best sellers run out before anyone notices.

A normal day, with Orqen running.

What runs in the background while your team gets on with the real work.

00:12

A customer asks about a late parcel and gets real tracking details instantly.

08:00

Daily summary: sales, refunds, low stock and what needs attention.

11:30

Reorder raised for a best seller before it runs out.

16:00

Happy customers from last week asked for a review.

Faster support

Customers get answers in seconds, at any hour.

Better reviews

More happy customers asked, fewer unhappy ones ignored.

Fewer stockouts

Reorders happen before you run out.

Let's build your next system.

Join the 100+ businesses that run on Orqen. Every system is scoped to your business, so we start with a conversation, not a price list. Tell us what's going on and the Orqen team will come back to you personally.

hello@orqen.si